Today's testimonial comes from my vault, and it's courtesy of Amy from one of my favorite blogs, commonplace.

You know how the world has no shortage of complainers when something goes wrong? I've often wondered how many times someone picks up the phone or puts pencil to paper to note when something goes right. The other day I had an opportunity to let someone know how their help made a difference in my life and I picked up the phone.
Last semester my older son went through an intense battery of testing at the local public elementary school (where he was not a student at the time). It was stressful and exhausting and emotional. The school social worker acted as a guide through the process - mostly for me, but also for my son. She observed him in his classroom at the time and made placement recommendations according to her observations, my comments, doctors letters and phone calls and of course the test results. I've written on my blog about the program he was placed in and how it has changed our lives. My son is happy and thriving and, I believe, living up to his boundless potential - and did I mention happy?
Here's the thing: she went through this process with us (and yes, this is her job) while showing respect and kindness to our family and then we were gone— placed in a different school never to communicate with her again. I wondered if she might like to know how her hard work affected us, so I picked up the phone. I could tell, after I identified myself that she was immediately thinking 'what's wrong?' when I told her why I had called (to thank her for her help in securing Jake's placement and to tell her that for the first time ever he seemed happy and comfortable at school) I actually heard her sigh with relief. And then her surprise set in. See, she couldn't get her head around the idea that I had taken the three minutes out of my day necessary to call her and update her with his status and thank her. I guess it doesn't happen that much.
I don't mean this to be a pat on the back for myself, just a comment on how much a simple thank you can mean. Also, it felt really good.
Amy is so right on. How often do we go out of our way to show appreciation to those that made a difference in our lives? A few years ago, my husband decided to write to his favorite college professors and let them know that their love of literature inspired him to become an English teacher. He received some wonderful letters in return, they were touched by his gesture. It's a shame it doesn't happen more often.
So? Is there someone that you need to thank?
Do you have a NICE:Testimonial that you'd like to share? If so, click here to send me an email!












6 comments:
This really made me think that I owe some people some big thank yous. Great post Mel.
I often wish there was an easy way to find my elementary & high school teachers; I'd love to let them know that they've made a positive difference in my life. Unfortunately, we don't often think that way when we're very young & the person is still in our life... that appreciation often comes when we're older. Does anyone know if there's a national teacher registry?
Hi Mel!
you inspired my post for today, so I thought I'd let you know. :)
Hi! I had a similar situation a few years ago. I called the bus company in Albany, NY to pay a compliment to a bus driver that drove me home even though I ended up on the wrong bus! They thought I was kidding at first when I said "I'm calling with a compliment"! This is a great reminder that it is just as easy to compliment as it is to complain...thanks for the post!
When I graduated, I wrote a few notes to some of my favorite professors. Made one a quilt because it seemed like the right thing to do (5 classes & one book study, so I had her a LOT).
I should write to the bosses at my previous job and thank them for helping me grow through the last year.
As much as people send complaint letters to companies, etc...we should send thank you letters.
Any time, I feel very pleased after a service or transaction (rare!), I always follow up with a letter...or even a short email so someone knows they are doing a great job.
Post a Comment